Privacy Policy

When you use My Postpartum Pal, you may choose to provide information such as a name you give your Pal, the words you type or speak during conversations, and any details you share while using the app. You are not required to provide any information beyond what is necessary to create and use your account.

To create an account, you may sign in with Apple. When you do, we receive your Apple ID along with your name and email address if you choose to share them. This information helps us recognize you, keep your account secure, and personalize your experience.

The messages and conversations you submit within the app may be processed to provide and improve your experience. Because My Postpartum Pal uses artificial intelligence to generate responses, your inputs may be shared with third-party AI providers and other service providers as necessary to generate replies. We do not represent that conversations are completely confidential, encrypted, or never stored, and this service is not HIPAA-compliant.

We may automatically collect certain technical information, such as device type, operating system, app version, approximate location derived from IP address, and usage data about how you interact with the app. This information helps us maintain and improve the service.

We use the information we collect to provide and maintain the service, to generate and deliver responses, to personalize your experience, to troubleshoot and improve the app, to communicate with you, and to comply with our legal obligations. Aggregated or de-identified information may be used for analytics and product improvement.

We may share information with third-party service providers who help us operate the app, including AI providers that generate responses, hosting and cloud infrastructure providers, analytics tools, authentication providers, and payment processors. These providers process information on our behalf as necessary to operate the service, and are bound by their own privacy and security obligations.

We take reasonable measures to help protect your information, but no method of transmission or storage is completely secure. We cannot guarantee the absolute security of any information you provide.

We retain your information for as long as your account is active or as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated information, subject to certain legal retention requirements.

Depending on where you live, you may have rights to access, correct, delete, or limit the use of your personal information, and to object to certain processing. To exercise these rights, contact us at the email below. We will respond in accordance with applicable law.

My Postpartum Pal is intended for adults and is not directed to children under the age required by applicable law. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of this page. We encourage you to review this policy periodically. Continued use of the app after changes indicates your acceptance of the updated policy.

If you have questions about this Privacy Policy or how your information is handled, please contact us at support@mypostpartumpal.app.